Responsible Play & Responsible Gambling

nzonlinegaming.com supports responsible play. Gambling should be entertainment—not a way to make money or solve financial problems. If you feel gambling is no longer fun or controlled, seek help early.

Know the warning signs

Spending more time or money than planned; chasing losses.
Hiding gambling activity or lying about play.
Borrowing money, missing bills, or financial stress due to gambling.
Feeling anxious, irritable, or depressed when trying to stop.
Gambling to escape stress or problems.

Practical limits (budget & time)

Set a fixed spend amount you can afford to lose; never use rent/food/utility money.
Set a session time limit and take regular breaks.
Avoid gambling when upset, stressed, or under the influence of alcohol/drugs.
Track spending and time across all sites/apps.

Time-out & self-exclusion

If you need a break, consider:

Time-out: choose a short break (e.g., 24 hours to several weeks) to pause access.
Self-exclusion: request a longer, structured exclusion. In New Zealand, multi-venue and online self-exclusion services are coordinated through the Department of Internal Affairs (DIA) and Problem Gambling Foundation/Salvation Army Oasis providers and apply across participating operators.
How to request: contact us at support@nzonlinegaming.com or call +64 7 334 6358. We may ask for identity/account details to process your request securely.

Note: Multi-venue self-exclusion in New Zealand is handled by DIA-approved problem gambling service providers and may require online registration or an in-person assessment.

Get help (New Zealand)

Gambling Helpline Aotearoa (Gambling Helpline Aotearoa) and the New Zealand problem gambling helpline: 0800 654 655 (Gambling Helpline Aotearoa).
1737 (Need to Talk?) for substance use and mental health resources.
If you or someone else may be in immediate danger, call emergency services on 111, or call/text 1737 for free counselling, or visit 1737.org.nz.

Regulatory information (New Zealand)

Gambling in New Zealand is regulated under the Gambling Act 2003. You can consult the following regulators for information on licensing, complaints, and harm-minimisation programmes: